Chhattisgarh Lok Sewa Guarantee Act, 2011
No: 23 Dated: Oct, 12 2011
CHHATTISGARH LOK SEWA GUARANTEE ACT, 2011
An Act to provide for the delivery of certain public services to citizens by the State Government, local bodies, public authorities or agencies within the stipulated time, and to fix the liabilities of persons responsible for delivery of such services in the event of default and for matters connected therewith or incidental thereto.
Be it enacted by the Chhattisgarh Legislature in the Sixty-second Year of the Republic of India, as follows :-
1. Short title, extent, commencement and application. - (1) This Act may be called the Chhattisgarh Lok Sewa Guarantee Act, 2011.
(2) It extends to the whole State of Chhattisgarh.
(3) It shall come into force on such date as the State Government may, by notification in the official Gazette, appoint.
(4) This Act shall apply to persons appointed to any civil services or posts in connection with the affairs of the Government of Chhattisgarh, local bodies, public authorities or agencies which are owned, controlled or substantially financed by the Government.
2. Definitions. - In this Act, unless the context otherwise requires,-
(a) "Appellate Authority" means an officer notified by the Government, local body, public authorities or agencies as the case may be, and invested with the power to hear appeals against the orders passed by any Competent Officer under this Act;
(b) "Competent Officer" means an officer so notified by the Government, local body, public authority or agency as the case may be, under Section 5 of this Act, and empowered to impose cost for default or delay caused by the person responsible for delivery of Lok Sewa;
(c) "Department" means a department of the Government or a section, division, branch, office or constituent unit, or by whatever name called, of a local body, public authority or agency as the case may be;
(d) "Government" means the Government of Chhattisgarh;
(e) "Local body" means and includes any authority, municipality, panchayat or any other body, by whatever name called, for the time being invested by law to render Lok Sewa within the State of Chhattisgarh or to control, manage or regulate such services within a specified local area thereof;
(f) "Lok Sewa" means and includes citizen related public service notified under Section 3;
(g) "Notification" and "Notified", where the context so requires, means and relate to a notification published in the official Gazette;
(h) "Prescribed" means prescribed by the rules made under this Act;
(i) "Public authority" means any authority or body or institution of self governance established or constituted by any law made by the Legislature of the State of Chhattisgarh or constituted by a notification issued or order made by the Government; and includes : -
(I) a body owned, controlled or substantially financed by the Government;
(II) a non-government organization substantially financed, directly or indirectly, by the funds provided by the Government; and
(III) an organization or body corporate in its capacity as an instrumentality of 'State' as defined under Article 12 of the Constitution and rendering Lok Sewa in the State of Chhattisgarh.
(j) "Rule" means a rule made by the Government under this Act, and notified as such;
(k) "Stipulated time" means the maximum time, notified under Section 3 of this Act, to provide Lok Sewa or to decide the appeal by the appellate authority.
3. Right to obtain Lok Sewa in stipulated time. - (1) Every person shall have the right to obtain Lok Sewa in the State of Chhattisgarh, within the stipulated time as notified from time to time by the State Government, in accordance with the provisions of this Act.
(2) Every applicant who fails to obtain Lok Sewa within the stipulated time, shall be entitled to receive cost as provided under sub-section (4) of Section 4, in respect of his application, in the manner as may be prescribed.